Microsoft Dynamics GP Support

The Resource Group has been a Microsoft Dynamics GP (Great Plains) reseller and support partner since 1988, serving organizations throughout the United States. 

Our commitment to you is to deliver timely, excellent and cost-effective support and services when you need it. Please review the options below to see which fits best with your goals in regards to your Microsoft Dynamics GP solution.

Technical Support for Existing Customers

Either call (425) 277-3772 or email our Dynamics GP Help Desk team to assist with your Dynamics GP solution.

Need a Dynamics GP Partner?

The Resource Group helps Dynamics GP users transition to us for on-going support and services for Dynamics GP. We do require that you are on a mainstream supported version of the product. Click here to see what versions are currently supported.

To learn more about becoming a Dynamics GP client of The Resource Group, please complete our form or start a LiveChat session from this page.

Dynamics GP Upgrade Services

The latest version is Microsoft Dynamics GP 2018 R2, with 2018 R3 arriving later this year. The Resource Group follows Microsoft's policy on mainstream support. 

Contact The Resource Group for upgrade assistance. We will provide the upgrade support you need, including upgrade planning, strategic consulting, remote upgrades, and onsite upgrades. We can also provide administrator and end-user training to help you get the most out of new Dynamics GP features.

Professional Services

Our certified experts can help you customize, integrate and optimize your Dynamics GP software as well as identify add-on modules or improved processes to make your life easier. Call us at (844) 287-4760 or fill out the form here to discuss your requirements.

Migration Services

The Resource Group will help you evaluate, implement and support the right accounting software solution when you decide to replace your Dynamics GP solution. We are a Sage Intacct Partner as well as Dynamics GP. Learn more about moving from Sage Intacct to Dynamics GP.

Microsoft has posted mainstream support dates for all Dynamics GP versions:

  • Microsoft Dynamics GP 2018: mainstream support for GP 2018 will end on 1/10/2023 which means that at that point in time, you will no longer receive tax and year end updates; GP 2018 will then move into Extended Support until 1/11/2028

  • Microsoft Dynamics GP 2016: mainstream support for GP 2016 and GP 2016 R2 will end on 7/13/2021 which means that at that point in time, you will no longer receive tax and year end updates; GP 2016 will then move into Extended Support until 7/14/2026

  • Microsoft Dynamics GP 2015: mainstream support for GP 2015 and GP 2015 R2 will end on 4/14/2020 which means that at that point in time, you will no longer receive tax and year end updates; GP 2015 will then move into Extended Support until 4/8/2025

  • Microsoft Dynamics GP 2013: mainstream support for GP 2013 will end on 4/10/2018 which means that at that point in time, you will no longer receive tax and year end updates; GP 2013 will then move into Extended Support until 4/11/2023

  • Microsoft Dynamics GP 2010: mainstream support for GP 2010 ended on 10/13/2015 which means that you will no longer receive tax and year end updates; GP 2010 is now in its extended support life-cycle, which will end on 10/13/2020

Contact us today for Dynamics GP support


Microsoft Dynamics GP Accounting Software Support


Download the Tournament of Features eBook: A Comparison Guide Between Dynamics GP and Sage Intacct

Dynamics GP vs Sage Intacct eBook





For More Information

Toll Free: 844.287.4760 

Help Desk Support for Sage Intacct & Dynamics GP

Call 425.277.3772
Dynamics GP - Press 1
Sage Intacct - Press 2

Email Help Desk Support
Dynamics GP Support
gpsupport@resgroup.com

Sage Intacct support
intacctsupport@resgroup.com

Contact